Data We Collect and Why We Use It
We collect the information you give us when you create an account — your name, contact details and any payment method you link, including your bKash, Nagad or Rocket wallet number. When you make a deposit or withdrawal, our system logs the transaction reference so we
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can match your wallet activity to your account balance and resolve any dispute quickly. We also collect device identifiers, browser type and session activity so our platform performs correctly on your phone or desktop. This data lets us detect unusual access attempts and protect your account
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from unauthorised use. Where you browse within the lobby — slots, live tables or sportsbook — we record page-level activity to improve how the lobby loads on your next visit. We do not sell your personal data to third parties for marketing. We share data only
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where required to process your payment through a local payment rail or where your local law and eligible region requires us to disclose it. Retention periods vary by data type: transaction records are kept for the period required by applicable financial rules; session data is cleared
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on a shorter cycle. You can contact our support team at any time to ask what data we hold about you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.